298 W. Washington Street
254-918-1230
The City of Stephenville Water Department is happy to process your
requests for water utility service via fax and email.
If you need help with the form or instructions below please call the Water
Department at 254.918.1230.
To submit your application via fax or email:
1. Complete the agreement
2. Print the Water Utility
Application (in PDF format)
2. Sign the agreement
*We require a signature to
process the application; the application must be printed, signed and then emailed or
faxed.
3. Copy/Scan your driver's license
4. You may fax a copy of your
driver's license along with the application for utility to 254.918.1207
5. You may also email your driver's license copy and utility
application to
utilitybilling@ci.stephenville.tx.us
IF YOU ARE PAYING WITH A CREDIT CARD YOU MUST CALL
TO VERIFY YOUR CREDIT CARD INFORMATION. WE CANNOT CONNECT YOUR WATER UNTIL
YOU CALL, EVEN IF CARD INFORMATION IS SUPPLIED ON THE WATER UTILITY
APPLICATION.
Frequently Asked Questions About Water Service:
1. Do I have to pay a deposit?
In most cases, yes. The water deposit
is $100 and the connection fee is $20.00.
There is a 2.6% convenience fee for
payments not made by cash or check.
If you are able to supply the Water
Department with a letter of credit from a
previous utility company showing an
account in good standing for at least one
year during the current year (from
the date of application back one year),
the deposit may be waived.
2. Why can't I just do this over the
phone?
Your privacy is very important to us.
To prevent identity theft we do not open
accounts without verification via
driver's license AND the Water Utility
Application.
3. Should I call to confirm receipt of
my Water Utility Application?
Yes! Please call to verify receipt of
any documents you fax the Water
Department.
4. Can I fill this out and mail it in?
Can I email the form and then send or bring my payment?
Absolutely! Just remember we can't
connect your water until we receive a copy
of your driver's license and payment
of deposit and connection fee or letter of
credit in lieu of deposit.
5. If I want to mail this in where do I
send it?
Please mail to
STEPHENVILLE CITY WATER DEPARTMENT
298 W. Washington Street
Stephenville, TX 76401
6. Can I email you with questions?
You are welcome to email questions or
concerns to
utility@ci.stephenville.tx.us.